(and talked to Bentley) to our meeting before taking him home. Then we
had a great experience with the care he received and with the staff at
We had our appt at Prairie Haven In Sherman. Bentley had his teeth
office person to the explanation of what they planned todo to the calls
Prairie Haven. Thanks, Chuck and Charlotte Bennett
received by him. From the time we entered and was greeted by a friendly
received calls asking about how he was doing which we appreciated. We
What an awesome experience! I've never seen such a loving caring staff! I didn't feel pressured at all to have certain things done that wasnt in my budget today nor did I feel like another number waiting patiently to be called upon! The office was clean, entire staff were so genuinely sweet and thoughtful, even our cat was relaxed! It's hard switching from a vet we've been going to for 10 years that I love, but since this one is closer to our home and recommended from a friend, thought we'd try it out! Couldn't be more pleased!
We take all our furry family here. Every person we have met is so nice and speaks to you respectfully and uses words that are understandable ( not jargon). We have taken our 4 year old cat, our (2) 10 year old littermate senior dogs, and our newest addition, a 9 week old puppy, here and been pleased with every visit. The vets have even been willing to do part of an exam with my cat in my arms, because that is what made her comfortable. Great people and a great place to take your animals! The fact that it is in Sherman, when I live 1.5 miles away ( instead of 10 miles into Springfield), is a very pleasant bonus!!!
we received during and after his procedure to the way the staff treated
We Love Prairiehaven! Dr. Bill and all the staff are so nice & friendly! They set us up for success with our new puppy!
cleaned plus four extractions. We were very pleased with the care
A friend recommended this clinic to me so I gave it a shot. Asked for my dog's nails to be trimmed during the visit and they said sure. When it came time to check out, I found I was charged $20.00 for a nail trim -- this is a service that is provided free during exams at every other vet clinic I've been to. I told the checkout clerk how surprised I was, that I had no idea there was a fee for this service, and said that if I had been aware that this clinic charged such a price, I would have done it myself at home. Nothing was done to resolve this charge. I felt that I was nickel-and-dimed at this clinic, and I won't be returning.
Prairiehaven Animal Hospital is a US Veterinary Care based in Sherman, Illinois. Prairiehaven Animal Hospital is located at 208 Village Center Rd, Sherman, IL 62684, USA.
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